The IVR Score™ is an innovative metric that provides a holistic assessment of an individual’s interview performance. It is calculated using a combination of five key inputs: Speech Time, Number of Filler Words, Answer Quality, Energy Levels, and Total Practice Time. This multidimensional approach captures various facets of interview performance, offering a nuanced perspective beyond traditional metrics such as mere speech duration or rehearsed responses.
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The IVR Score™ is an innovative metric that provides a holistic assessment of an individual’s interview performance. It is calculated using a combination of five key inputs: Speech Time, Number of Filler Words, Answer Quality, Energy Levels, and Total Practice Time. This multidimensional approach captures various facets of interview performance, offering a nuanced perspective beyond traditional metrics such as mere speech duration or rehearsed responses.
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Traditionally, level testing has been a time-consuming process, requiring significant teacher involvement and resources. However, the advent of AI-powered English Language Coaching apps offers a transformative solution, promising to streamline and automate the level-testing process.
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The landscape of higher education is continually evolving, driven by technological advancements and changing student needs.
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[Melbourne, VIC] – GetMee, the leading innovator in AI-powered educational technology, joins forces with Language Advantage, a renowned provider of elite business language training programs. This partnership aims to transform language learning and boost employability for professionals and businesses in Canada.
Language Advantage has been empowering individuals and companies for over 20 years with their customised language training programs. Through their expertise in teaching French, English, Spanish, Portuguese, Mandarin, and Japanese, they have enabled clients to improve communication skills and expand their global reach. By leveraging sector-specific vocabulary and cultural context, Language Advantage has consistently delivered tangible results, helping businesses thrive in a globally connected world.
In partnership with Artemis Project, the program will launch August 8 to increase female talent in the Canadian mining industry. GetMee technology will support an Immigration and Readiness Talent program that will increase female mining engineers in Canada.
GetMee’s AI innovation revolutionises the traditional way language learners absorb, comprehend, and utilise foreign languages, enhancing their employability and competitive edge in today’s dynamic job market.
GetMee’s advanced AI algorithms analyse individual learning patterns, adapting the curriculum to match each learner’s specific pace and style. The AI-powered language modules focus on pronunciation and grammar, ensuring learners communicate fluently, confidently, and effectively in their chosen language. Culturally sensitive contexts immerses learners specific to the individual, helping them understand nuances and social etiquette crucial for conducting business in international markets.
Language Advantage’s renowned industry-specific vocabulary training, combined with GetMee AI, equips professionals with the language skills relevant to their specific business domains. The partnership will incorporate virtual learning opportunities that will compliment Language Advantage’s online and face-to-face programs for a more immersive experience.
About Language Advantage: Language Advantage is a leading provider of elite business language training programs in Canada. With over 20 years of experience, they specialise in customised language training for professionals and companies, focusing on French, English, Spanish, Portuguese, Mandarin, and Japanese. By tailoring their programs to specific industries and cultural contexts, Language Advantage helps clients communicate effectively and navigate the complexities of international business.
About Artemis Project: Artemis Project is a Canadian-based social enterprise founded by female entrepreneurs in the mining supply chain accelerating innovation, diversity, and sustainability in mining and metals.
About GetMee: GetMee is a cutting-edge AI-powered educational technology company dedicated to enhancing language learning and employability. Through personalised learning pathways and immersive professional experiences, GetMee’s AI innovation revolutionises language and communication, empowering learners to excel in today’s interconnected global economy.
For media inquiries or more information about the partnership, please contact:
Monika Hajzokova
Business Development, Language Advantage Inc.
monika.h@language-advantage.com
+1 647-537-9270
Julia Stephenson
Marketing Manager, GetMee
julia@getmee.ai
+61 468 371 739
The landscape of higher education is continually evolving, driven by technological advancements and changing student needs.
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AI enables the creation of personalized learning journeys, a ground-breaking approach that tailors educational experiences to individual learners’ unique needs, abilities, and preferences.
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AI enables the creation of personalized learning journeys, a ground-breaking approach that tailors educational experiences to individual learners’ unique needs, abilities, and preferences.
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In today’s highly competitive business landscape, delivering exceptional customer service is crucial for organizations to gain a competitive edge. However, training customer service agents to handle diverse customer interactions effectively and efficiently has long been a challenge. To address this need, a ground-breaking mobile application called Customer Ready™ has emerged. By integrating AI-driven communication and ChatGPT technology, Customer Ready™ revolutionizes customer service training, providing agents with realistic, immersive experiences that enhance their skills and ultimately improve organizations’ customer experience metrics, such as Net Promoter Score (NPS).
Customer Ready™ offers a dynamic platform for customer service agents to practice solving customer issues in a realistic and immersive manner. Through the application’s AI-powered technology, agents can engage with virtual disgruntled customers, simulating various scenarios and challenging situations they might encounter in their day-to-day interactions. This realistic environment enables agents to hone their problem-solving abilities, adapt their communication styles, and enhance their overall customer service skills.
One of the key features of Customer Ready™ is its ability to provide personalized coaching and real-time feedback to each user. By analysing the agents’ communication style, tone, and responses, the application’s proprietary AI algorithms can identify areas for improvement and suggest targeted coaching strategies. This personalized approach helps agents refine their communication skills, ensuring they effectively convey empathy, active listening, and a solution-oriented mindset—essential elements for resolving customer issues and building rapport.
Customer Ready™ not only focuses on enhancing agents’ communication skills but also offers comprehensive technical skills training. The application guides agents through various technical aspects, such as troubleshooting common issues, navigating complex systems, or utilizing organizational resources effectively. By providing step-by-step instructions, relevant documentation, and simulated scenarios, agents can develop their technical proficiency, enabling them to resolve customer problems more efficiently and accurately.
Customer Ready™ recognizes that customer service is an ever-evolving field, demanding adaptability and continuous learning. The application keeps pace with industry trends and customer preferences, ensuring that agents receive up-to-date training on the latest best practices, regulations, and customer service techniques. By offering a dynamic and evolving learning environment, Customer Ready™ equips agents with the skills and knowledge needed to address emerging challenges and deliver exceptional customer experiences.
By improving the training of customer service agents, Customer Ready™ directly contributes to the enhancement of organizations’ customer experience metrics, such as the Net Promoter Score (NPS). Well-trained agents equipped with effective communication and technical skills are better prepared to meet customer needs and resolve issues promptly. As a result, customers are more likely to have positive experiences, leading to increased customer satisfaction, loyalty, and advocacy. The ability of Customer Ready™ to elevate NPS scores ultimately translates into improved customer retention, increased revenue, and a competitive advantage for organizations.
Traditional customer service training methods often involve costly and time-consuming workshops or role-playing sessions. Customer Ready™ offers a scalable and cost-effective alternative by providing a mobile application that can be accessed anytime, anywhere. Agents can practice and develop their skills at their own pace, eliminating the need for extensive training sessions and minimizing associated costs. This scalability and cost efficiency make Customer Ready™ an attractive solution for organizations of all sizes, from startups to large enterprises.
In conclusion, Customer Ready™ represents a paradigm shift in customer service training, leveraging AI-driven communication and chatGPT technology to transform how customer service agents are prepared for real-world interactions. By providing agents with realistic customer interactions, personalized coaching, and technical skills development, the application significantly improves agent proficiency and empowers them to deliver exceptional customer experiences. As a result, organizations can achieve improved customer experience metrics, such as NPS, leading to enhanced customer loyalty, increased revenue, and a strengthened market position. With its revolutionary approach, Customer Ready™ is poised to reshape the customer service landscape and usher in a new era of excellence in customer experience.
Confidence exudes a positive and self-assured demeanour, making a strong first impression on interviewers. When candidates appear confident, it signals that they believe in their abilities and are well-prepared for the interview. This initial impression sets the tone for the rest of the interview and can greatly influence the interviewer’s perception of the candidate.
Effective communication and confidence are closely linked communication skills. Candidates who are confident in themselves and their abilities can articulate their thoughts and experiences more clearly and concisely. They are better equipped to express their qualifications, skills, and achievements, leaving a lasting impact on the interviewer. Confident candidates are also more likely to engage in meaningful dialogue, ask relevant questions, and actively participate in the interview process.
Effective communication and confidence are closely linked communication skills. Candidates who are confident in themselves and their abilities can articulate their thoughts and experiences more clearly and concisely. They are better equipped to express their qualifications, skills, and achievements, leaving a lasting impact on the interviewer. Confident candidates are also more likely to engage in meaningful dialogue, ask relevant questions, and actively participate in the interview process.
Job interviews can be nerve-wracking, and candidates who are confident can handle the pressure more effectively. Confidence helps individuals remain calm and composed in stressful situations, enabling them to think clearly and respond thoughtfully to interview questions. Employers often seek candidates who can handle the demands of the job with composure and resilience, and confidence is a key indicator of this ability.
Confidence plays a vital role in overcoming challenges or addressing weaknesses during an interview. No candidate is perfect, and interviewers understand that. However, candidates who approach their weaknesses or gaps in their experience with confidence can effectively communicate how they are working to improve or how their existing skills can compensate for any shortcomings. Confidence allows candidates to turn potential obstacles into opportunities for growth and development.
Employers not only assess a candidate’s technical skills but also evaluate their fit within the company culture. Confidence often aligns with a positive attitude, enthusiasm, and a can-do approach, which are highly valued by employers. Candidates who exude confidence are more likely to project a positive energy that resonates with the interviewer and the company’s values, making them a better cultural fit.
Resilience and Adaptability are closely linked to confidence. Candidates who believe in themselves and their abilities are more likely to bounce back from setbacks, learn from their experiences, and adapt to new situations. These qualities are highly sought after in today’s dynamic work environments, where change and challenges are inevitable.
In conclusion, confidence is a critical attribute for job interviews as it creates a positive impression, enhances communication, demonstrates competence, enables candidates to handle pressure, overcome challenges, display a positive attitude, and showcases resilience and adaptability. By cultivating confidence, candidates can significantly improve their chances of interview success and ultimately enhance their career prospects.
GetMee’s new product release, Interview Ready™, is designed to improve confidence levels of job interview candidates.
Here’s a quote from a recent Job-Seeker who used Interview Ready™:
“A great way to prepare for a job interview. The feedback provides applicants, including those who are already proficient in many areas, with the opportunity to significantly improve how they perform during the interview. I Just finished my interview. Felt really well prepared and definitely more confident.”
For more Information about Interview Ready™ – email paul@getmee.ai